critically evaluate how two conflict management skills and one communication skill can help you in sustaining positive relationships with other people​

Answers

Answer 1

Explanation:

Conflict often arises because we don’t always correctly read the behavior or words of another person. To do so takes some skill in communication. Some people have grown up in homes where those communication skills were modeled, discussed and refined over time. As a result, they now intuitively have a good idea of how to effectively navigate conflict and work toward resolve. Others though were less fortunate and now have to figure out how to work through conflict by trial and error.

The good news is that conflict resolution skills can be learned. But, you need to know which skills are most effective and then deliberately practice them on the relationships that are most important to you. Here are three powerful conflict resolution skills to get you started.

1. Empathy

Empathy is a feelings-oriented response which conveys sensitivity and understanding. Strong negative feelings can become a barrier to communication; this response can diminish those feelings. Empathy is accurately tuning in to what the other person is feeling at the time. It implies listening beyond the words and reflecting the feelings.

A helpful formula: You feel (emotion) because of (circumstance, situation).

Empathy examples:

You’re feeling discouraged because this behavior you see in me keeps repeating.

You’re offended and angry at my attempts to “fix” you.

You’re excited about your new opportunities for promotion at work.

You seem pleased that others recognize your gifts.

2. Probing

Probing seeks to ask questions in order to gain more information about what is going on. Open questions focus on the others’ general situation, thoughts, reactions, and feelings. They tend to promote communication. Closed questions focus on specific facts or aspects of the others situation, generally evoking “yes” or “no” answers.

Probing examples:

Do you think I am being stubborn about this decision? (closed)

You tell me I am stubborn. How does my tendency to be stubborn affect you? (open)

Do you want to talk or not? (closed)

I sense that you may not want to talk. Can you tell me what you’re feeling right now? (open)

Open questions are recommended for exploring a broad topic. Closed questions can be interspersed to get to specific facts or can be used to cut off long, irrelevant explanations. In either case, listening to the answer and responding with sensitivity is vital to the questioning process. Caution is needed with asking “why” questions. Example: “Why are you always so negative?” This will often put the other person on the defense and may also express disapproval or criticism.

3. Self–disclosure

Self-disclosure shows your attempts to give others insight into who you are. It is sharing something about yourself that relates directly to the conversation: your personal beliefs, attitudes, values, or an event from your past. Self–disclosure can reduce anxiety by reassuring the other person that he or she is not alone in their feelings or fears.

Self-disclosure examples:

When I went through a period of depression, I also had a hard time doing even the simplest things.

Like you, I never felt as if anyone accepted me for the way I was.

When I was a child, others frequently made fun of my weight; I know what it is like to stand out in a crowd.

Self-disclosure is useful in connecting with anyone who struggles with similar problems or life concerns. Caution: overuse of this response is not helpful because it focuses attention on yourself instead of the other person. It can be viewed as an attention-getting device. Use sparingly for the best effect.


Related Questions

Jean Kelly is an 82-year-old woman who has been feeling more fatigued the last three days and has had a fever the last twenty-four hours. She reports a painful, burning sensation when she urinates as well as frequency of urination the last week. Her daughter became concerned and brought her to the emergency department (ED) when she did not know what day it was. She is mentally alert with no history of confusion. While taking her bath today, she was weak and unable to get out of the tub and used her personal life alert button to call for medical assistance. Personal/Social History: Jean lives independently in a senior apartment retirement community. She is widowed and has two daughters who are active and involved in her life. What data from the histories are important and RELEVANT and have clinical significance for the nurse?

Answers

Answer:

to go to the doctor until she dies

Explanation:

1 heart = 1 life for kelly

a type of stressor that originates from destructive relationships with others​

Answers

Answer:

Social or emotional stress.

Explanation:

Social or emotional stress is a type of stressor that originates from destructive relationships with others.

How did the Persian Wars lead to the Peloponnesian War?

Answers

Answer:

The Peloponnesian war began after the Persian Wars ended in 449 BCE. The two powers struggled to agree on their respective spheres of influence, absent Persia's influence. This disagreement led to friction and eventually outright war. Additionally, Athens and its ambitions caused increasing instability in Greece.

why do scientists study fossils?

A. to learn how the planet was formed?

B. to study how organism changed over time

C. to observe how drought affected the landscape

D. to understand how weathering affected rock layers

Answers

B 100 percenttttttttt

The chart shows a typical school lunch menu.

School Lunch Menu. Monday: Fish and Chips. Tuesday: Meat Tacos. Wednesday: Spaghetti and Meatballs. Thursday: Chicken, Rice, and Broccoli. Friday: Pizza. Dessert this week: Peanut Butter Squares.

The menu would be considered a problem for students who

do not like fish.
have food allergies.
do not eat lunch.
have limited budgets.

Answers

Answer: B
Explanation

Answer:

food allergies.

Explanation:

Which of the following is the most general statement?
I’ve got a problem with that professor.
That professor is very disorganized.
That professor failed to give any constructive feedback on my paper.
I’ve never before had such a disorganized and unhelpful professor.

Answers

It would be: I’ve got a problem with that professor.

why did Pericles call Athens the school of greece?​

Answers

Answer:

Because he believed Athens was a special place and better than all the city states of Greece

Explanation:

Pericles was a Greek statesman who had considerable influence within Greece and beyond. He was a politician who helped navigate many wars and matters of state.

He called Athens *the school of Hellas" in his funerary speech because he believed Athens was special and better than all city states of Greece.

There are 7 questions and 7 answers

Answers

Answer:

In total of the points would be 49? Snice 7 x 7 = 49

Explanation:

I hoped this helped!

Carcass most nearly means
A dead body.
B.
massage.
C tape player.
D interior.



Please,Somebody can help me?

Answers

Answer:

a

Explanation: carcass is like a dead body

I appreciate if you help! 15 points

Answers

I'm sorry but wheres the story?
What is your subject like I don’t understand

School band members need to raise money for new uniforms. Some members want to sell energy drinks at a football game, but others want to organize a car wash in the school parking lot. Based on the concept of scarcity, which thoughts must drive their decision making process?

Answers

i’m not completely sure but i’d say the school band members need their stuff more. football players don’t need energy drinks, it doesn’t say what the car wash is for, so the band people

Answer:

B

Explanation:

I just took the test EDG. 2021

Write a poem about how Earth's rotation causes day and night. Be sure to use
these terms: rotate, axis, sun, move, and Earth. *

Answers

Answer:

oh my earth

rotate on your axis

the east will see warmth

the west will see cold

as you move on

the earth will rotate

How does the color of fur relate to helping animals survive?

The color of their fur indicates which animal is the strongest.
The colors help animals be able to see other animals while hunting.
The colors help animals blend in with their environment.
The color of the fur helps animals run, swim, and walk.

Answers

Answer:

The color helps animals blend in with their environment.

hypothesis how an injury to the spinal cord might affect the ability of the nervous system to sense and respond to a change in the envoriment

Answers

The brain and spinal cord are your body's central nervous system. The brain is the command center for your body, and the spinal cord is the pathway for messages sent by the brain to the body and from the body to the brain.

SOME PEOPLE JUST WANT THE WORLD TO BURN...

Answers

Answer:

are you okay?

Explanation:

0-0

Answer:

Because not all people in this world are good also not all people will support you because they won't like seeing you happy and succeeding

Which group would most likely dislike a city ordinance that bans loud vehicles?

people who drive cars
people who repair cars
people who repair motorcycles
people who drive motorcycles

Answers

Answer:

People who drive motorcycles

Explanation:

i just took the test.

Answer:

people who drive motorcycles

Explanation:




Write any one advantage of Veto Power.​

Answers

No one can cast more than one vote

Answer:

The ‘veto’ allows the P5 to reject any resolutions that do not benefit their country, or their country’s allies, economically or politically.

The ‘veto’ can be used regardless of the vote of the majority, and regardless of how important the resolution may be in de-escalating a conflict.

sorry that it's two advantage, just choose one

1. Harry Truman was the president of

A United Kingdom
B United States
C Canada
D United States
PLEASE HELP ASAP

Answers

Answer:

uk

Explanation:

Answer:

B) United States

D) United States

Explanation:

Harry Truman was the 33rd United States president.

Hope it helps!!!

Pls help I’m dying and I have martial arts

Answers

Answer:

England and France

Explanation:

The anwser is France and spain

How is solar energy better than thermal power?​

Answers

[tex] \huge \mathfrak \purple{Question}[/tex]

How is solar energy better than thermal power?

[tex] \huge \mathfrak \purple{Answer}[/tex]

Answer is in the attachment ♡

Definition of the central problem. Identify the dilemma involved in the case. If a dilemma cannot be identified, look for the nature and the scope of the main problem(s) of the case. Separate the central problem from other problems. Define them separately. Distinguish between problems and symptoms of problems.

Answers

Hello. You did not enter the text to which this question refers, which makes it impossible for it to be answered. However, I will try to help you in the best possible way.

it is only possible to determine the dilemma to which the question refers, with a complete reading of the question. However, we can consider that a dilemma is a problematic situation that presents several contradictory elements that make it difficult to solve the problem and make decision-making difficult. This is because the dilemma presents two alternative solutions, but neither seems good enough.

"Till the late 1970`, India. China and Pakistan - all the three countries were maintaining the same
level of low development. The last three decades have taken these countries to different levels.
Do you agree with the given statement? Give valid reasons in support of your answer.

Answers

Answer:

yes i agree with the stament because they were not  having fundes before

Explanation:

pls make me brillant

who contributed to and helped improve race relation A. William B Hartsfield B. Ivan allen jr.

Answers

Answer:

B. Ivan allen jr.

Explanation:

. The creation of an island by volcanic means in the middle of an ocean is the result of: A. Erosion B. Weathering C. Deposition plese help me

Answers

Answer:

c

Explanation:

Question 2 of 32
Which of the following is an example of a nonprofit corporation?
A. A business that exists to benefit a cause but not to make a profit
2
B. A business that sells services directly to customers to make a
higher profit
C. A business that shares its profits among its top management but
not its workers
D. A business that plans to make a profit by selling its services to
other countries

Answers

Answer:

A

Explanation:

a business that exists to benefit a cause but not to make a profit

how does the united states work to prevent future pandemics?

Answers

They use information from past viruses to reflect on the future.

Nuclear could come from. ...

Answers

Answer:

nuclear fission, nuclear decay and nuclear fusion reactions.

Answer:

North Korea, Russia

Explanation:

Hope this helps:)

Usually, the Supreme Court upholds the constitutionality of federal and state actions.

A. True
B. False

Answers

It’s A. True
Unconstitutionality of laws and action goes to the Supreme Court
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