What can be said about the culture of services?
I. Processes are invisible
II. Processes are well defined
III. More scientific
IV. Not well defined or documented

A. I, II, and III only
B. I, II, and IV only
C. II, III, and IV only
D. All of the above

Answers

Answer 1
Answer is b hope this helps
Answer 2

In the service culture, processes are invisible and procedures are not well defined or documented. This culture is focused on customer service, to provide the best experience.

Therefore, processes are invisible, that is, the customer is not able to identify internal processes if they are not useful, but they must perceive the service as a mystery where all their needs are promptly met.

In the service culture, this is also not well defined or documented, so as not to create standardization of the service, but a personalized service that meets the needs of each customer individually.

Therefore, in the service culture, the focus is on offering the best experience for the customer, through the creation of value, excellent service and employees capable of satisfying their needs.

The service culture is capable of generating greater competitiveness, customer loyalty and positioning for a company.

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Related Questions

The total compensation package that equalizes the purchasing power of an expatriate manager with that of employees in similar positions in the home country and provides incentives to offset the inconvenience incurred in the location is known as the approach

Answers

Answer:

Explanation:The main compensation items for expatriates involve base pay, cost-of-living adjustments, housing allowances, home leave, education assistance for dependents and premium pay.

Your older sister is planning on saving money by paying her bills, spending money on fun, and then saving whatever is leftover. Why is this not the best option for saving her money?

Answers

Answer:

spend money on bills first then food then save the leftover money for later

GAWAIN 3
Panuto: Magbigay ng halimbawa ng mga karunungang bayang nabasa o narinig mo sa inyong
pamayan. Ang halimbawang ibibigay ay dapat nakasulat sa sarili mong diyalekto.
1. Tula/ Awiting Panudyo
2. Tugmang de gulong
3. Bugtong
4. Palaisipan​

Answers

Explanation:

Heto na ang magkapatid, nag-uunahang pumanhik.Heto na ang magkapatid, nag-uunahang pumanhik.Sagot: Mga paa

Patents and copyrights are considered to be what type of resource?
A. Structural/cultural
B. physical
o
C. intangible
D. financial

Answers

Answer:

The answer to your question is C.

Explanation:

Ur answer should be c

“Gambler fallacy” is the Believe that if people keep gambling they will eventually win big
true or false

Answers

The answer is False

Hi hope you doing well!

HELP PLEASE!!!
1. The Building & Construction encompasses both hands-on vocations and conceptual high-end careers.
True
False

2.
What is the minimum education needed to start a career as a Cabinet maker?
A college diploma in cabinet making
An Associates degree in cabinet making
A Ph.D. in woodworking is required
Only vocational training is needed to start a career as a Cabinetmaker

3. A majority of the careers that require more education also tend to pay a higher salary.
True
False

4. Many careers require some education beyond high school even for entry level positions. The career in Section 3 that is an exception to this is:
Welder
Cabinetmaker
Electrician
Set Decorator

5. The career that encourages obtaining an APTI or CAT certification is
HVAC Installation and Maintenance
Air Pollution Control Manager
Water Quality Specialist
Building Inspector

Answers

Answer:

#1 is False

#2 Cabinet makers are not required to have completed formal education related to the trade, but most employers prefer to hire individuals with a minimum of a high school diploma or General Educational Development (GED) credential.

#3 True

Explanation:

A graph has quantity on the x-axis and price (dollars) on the y-axis. A demand line goes through (20, 60), (40, 45), (60, 30). A supply line goes through (20, 15), (30, 30), (40, 45), (60, 75), (70, 90). A store’s supply/demand graph for ceiling fans is shown above. If the price is at the equilibrium point, how much money will the store make selling ceiling fans? a. $4,500 b. $1,800 c. $1,200 d. $900

Answers

Answer:

This answer is B

Explanation:

i used the answer given on here and got it wrong, its B on edge2020

What is total amount spent on wages and salary before any tax is being taken? [those ernings above £40000 are paying 40% income tax on income tax over £40000 and 20% on anything below £40000

Answers

Answer: hello your question is open ended hence I will give you a more general answer

answer : $12,000 * number of workers  or $24,000 * number of workers

Explanation:

Income taxes are taxes been levied directly on the  income earned by the tax payer.

According to Tax rules there is a certain amount of income an individual would have to earned before any tax will be taken, incomes below $12,000  are tax free ( for singles ) and $24,000 for married individuals ; Hence the Total amount spent on wages and salary before tax is being taken = $12,000 * number of workers or $24,000 * number of workers . ( unless otherwise stated )

24. You can be sure that a bond will sell at a premium to par when _________. Multiple Choice its coupon rate equal to its yield to maturity its coupon rate is less than its conversion value its coupon rate is less than its yield to maturity its coupon rate is greater than its yield to maturity

Answers

Answer:

its coupon rate is greater than its yield to maturity

Explanation:

A par bond can be regarded as bond which is been seld at its exact face value. This typically express that a bond which sells for $1,000, because

this is the face value of most of the available bonds. A par bond will produce yield to the investor that has matches with coupon amount which is been attached to the bond.

A premium bond can be regarded as bond that is trading above its face value, it is one that it's costs is more than the face amount that is on the bond. When a bond trade at a premiums then its interest rate is higher compare with current rates in the market. A bond which is trading above its par value as regards secondary market can be regarded as premium bond. It should be noted that one can be sure that a bond will sell at a premium to par when its coupon rate is greater than its yield to maturity

How does a subscription business model function?
A. By asking the government to tax the customers
B. By relying on a series of one-time sales
C. By relying on contracts that bring in a predictable source of
revenue
D. By asking customers to pay costs to the government

Answers

Answer:

B.

Explanation:

Select the correct answer.
Which is the first step that managers should take to resolve a conflict within a diverse team?
allow each individual to offer a solution
encourage each individual to propose a mediator
get each individual to state the problem from his or her viewpoint
a
approach senior management for a solution

Answers

Answer:

get each individual to state the problem from his or her viewpoint.

Explanation:

The first step that managers should take to resolve a conflict within a diverse team is to get each individual to state the problem from his or her viewpoint.

Answer:

get each individual to state the problem from his or her viewpoint

Explanation:

that is the correct answer and here is why the first step for resolving a conflict within a diverse team is to get each individual to state the problem from his or her viewpoint.

when a business is using methods that help it use its time and resources the best way they can what are they exercisting

Answers

Answer:

Services delivery

Explanation:

They are exchanging there time and resources to resolve the customers problem, there are not exchanging any goods

Answer:

efficiency

Explanation:

effects of internal migration to the labour force​

Answers

Answer:

Internal migration is the permanent displacement of certain groups of people within the same country, that is, from one region to another of the same nation. These displacements usually occur for economic reasons (that is, not for humanitarian issues, such as wars or major crises, since in those cases migration generally occurs abroad), such as work or personal relocations, such as life choices.

This type of migration tends to occur from rural areas to urban areas, and in general the labor force in cities increases, while that of rural areas decreases.

true or false:
One of the most important jobs of a national political committee is to raise money for candidates running for office.

Answers

False.

nwowoo2k2o2i2msj2dn93xoowso

The answer is
False!
Have a great day

Stephen owns a chemical plant. He is glad that his primary stakeholders are satisfied with the company's growth. However, he is concerned about pleasing the secondary stakeholders. How can he ensure the welfare of secondary stakeholders?

Answers

Answer: D. use a manufacturing process that is compliant with all state and federal regulations.

Explanation:

The options to the question are:

a. pay less taxes

b. substitute the existing labor power with machines

c. double the output of the manufacturing process by asking workers to work overtime

d. use a manufacturing process that is compliant with all state and federal regulations

e. organize picnics for employees

Since Stephen wants to ensure the welfare of secondary stakeholders, he should use a manufacturing process that is compliant with all state and federal regulations

The secondary stakeholders are the individuals or entities that the company doesn't have direct economic transactions with e.g. the government, environmental groups, media etc.

Therefore, to please the secondary stakeholders, he must abide to the necessary rules and regulations.


The management of a business organization wants to create an organizational structure to maintain ongoing operations and initiate new project
ventures. Which organizational structure should they follow?
O A functional
Ов,
matrix
OC. projectized
OD
all types of organizational structures

Answers

Answer:

matrix

Explanation: got it right on the test

Answer:

matrix

Explanation:

plato and edmentum

Barry Olson has mastered strong technical skills as the manager of a large toy store. He is very skilled at all the aspects of managing the store and the employees of the store. Soon, he will take a new position as regional manager for several toy stores. His boss remarked to him last week that he will be utilizing his _____ skills to communicate, coach, and motivate managers who have positions similar to his old position.

Answers

Answer:

human

Explanation:

Human skills are the skills that can be related to one another. The person who have the strong human skills that could easily engaged with the audience, potential customer. ALso at the same time they would able to connect with the people and those people who feel the individual at personally level

So as per the given situation it is a human skills

WILL MARK BRAINLIEST

Etiquette Inc. earns $150,000 as income from services in a particular accounting period. The company's operating expenses for this period are
$35,000. What is the company's net income?

The net income Etiquette Inc. earns is $______.

Answers

Answer:

$115,000

Explanation:

150,000-35,000


What can be used to customize how the data is tracked in the Conversions
column

Answers

Answer:

The answer is "Include in Conversions setting".

Explanation:

It may or may not want to include information from a conversion action in your reporting row "Conversions." For each one of your transfer actions, you can set its configuration. So, how it can include some categories of conversions to not include others, therefore, it can use Conversions to change how well the data throughout the Conversions section is monitored.

Nur applied for a car loan at her local credit union and was denied because her credit report sald she had recently applied for numerous credit
cards. Nur, however, has only used one credit card for her entire life and has always pald it off every month. The last time she remembered
getting a credit check was when she purchased her house five years ago, and she has always made those mortgage payments on time. What
MOST likely happened in this scenario?
ОА.
OB.
Nur forgot about other credit cards she had been using.
The credit report had been fraudulently edited by the credit union employee.
Someone stole Nur's Identity and applied for credit cards under her name.
Nur has always had bad credit and has never been eligible for a loan.
OC.
OD.

Answers

Answer: Someone stole Nur's Identity and applied for credit cards under her name.

Explanation:

The most likely cause of this scenario is Identity Theft. This is where someone steals the identity of another and uses their details including their Social Security Number to access services (usually financial) or engage in crime using the name of the person whose identity was stolen.

Someone most likely stole Nur's identity and applied for many credit cards with the intention of using them and then passing the bill on to Nur to repay the debt.

what would be one duty of a network administrator

Answers

Answer:

to manage network and cyber crime

What can accountants do for businesses or individuals?

Answers

My mom actually has her accountant degree but she quit after a few years and got a different degree. any ways here you go!

An accountant can advise on business structure.

An accountant can issue invoices.

An accountant can record sales.

An accountant can manage and pay invoices from suppliers.

An accountant can manage payroll.

An accountant can keep you up to date with tax laws and changes.

Jones Company allocates manufacturing overhead based on machine hours. Each chair produced should require 3 machine hours. According to the static budget, the following is expected to incur: 1,200 machine hours per month (400 chairs x 3 hours per chair) $6,000 in variable manufacturing overhead costs $8,400 in fixed manufacturing overhead costs During January, Jones Company actually used 1,100 machine hours to make 410 chairs. The company spent $5,800 in variable manufacturing overhead costs and $8,100 in fixed manufacturing overhead costs. What is the fixed manufacturing overhead allocation rate (to the nearest cent)

Answers

Answer:

the fixed manufacturing overhead allocation rate is $7 per hour

Explanation:

The computation of the fixed manufacturing overhead allocation rate is shown below;

Fixed manufacturing overhead allocation rate is

= Budgeted Fixed overhead  ÷ Budgeted allocation base

= $8,400 ÷ 1,200 budgeted machine hours

= $7.00 per hour

Hence, the fixed manufacturing overhead allocation rate is $7 per hour

Can you outsmart me test? I will give you 20 brainly points!

Answers

Answer:

Yes I can outsmart you :)

Explanation:

Answer correctly brainlist

Representative money has value based on:

A. the type of material that was used to make it.

B. an agreement that it can be exchanged for something else.

C. the role it plays in traditional religious ceremonies.

D. a government declaring that it is a legal currency.

Answers

Answer:

A. the type of material that was used to make it.

Explanation:

Customer relationship management is used for all of the following EXECPT
Can anyone help me with this question? Please and thank you.

A. to target highly valued customers.

B. to identify all customers who shop with the company.

C. to develop strong customer relationships.

D. to create offers tailored to specific customers.

Answers

Answer:

The correct answer is B.

Explanation:

hope it help

i failed on edg course bc of yall

Answers

Not our fault maybe listen in your class

Look at the reference article. The New York Times is otherwise considered a credible source, but what would lead you to question the credibility of the information presented in this specific article?

Answers

Answer:

probably if new york times itself stated that the article was false and to ignore the info

Which non-income factor for a potential job would influence a person who needs to be
available to drive children to and from school and activities?
O Working hours
O Location
O Independence
O Personal satisfaction

Answers

Answer:

The non-income factor for a potential job which would influence a person who needs to be  available to drive children to and from school and activities is:

O Independence.

Explanation:

Independence, obtained through as a self-employed person or as an independent contractor, enables the worker to be available to drive her children to and from school and their various school-related activities.  The working hours of a self-employed person or an independent contractor are largely self-determined.  She can also choose appropriate location for her business office.

It should be noted that the non-income factor that can influence potential job which will in turn influence a person who needs to be available to drive children to and from school and activities is Independence.

Non-income factors can be regarded as factors that has influence on individual careers as well as the lifestyle.

Therefore, for individuals that want to be drive children to and from school and activities everyday, needs independence.

We can conclude that he needs independence because he will have enough time to cater for those children.

Learn more about potential job at:

https://brainly.com/question/12474722

Which function is related to the day- to- day working of an enterprise?
PLEASE ANSWER HONESTLY

Answers

Answer:

The line functions and the staff functions of a business help make up the day to day business operations. Explanation: The staff functions include creating and maintaining the infrastructure of a business.

Explanation:

The Staff function include creating and maintaining the infrastructure in business

hope this helps!

Explanation:

The line functions and the staff functions of a business help make up the day to day business operations. Explanation: The staff functions include creating and maintaining the infrastructure of a business.
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